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FAQ's
Why should I buy from you?
We produce products that are of the highest quality. All raw materials undergo analytical testing in a third-party independent laboratory. We do not allow a batch to go untested.
How do I contact Different Pharm?
To contact our team, simply click or tap the "Contacts" page from our portal and follow the on-screen instructions to send your message. You can also message us on any of our social networks. The customer support team usually responds within 24 working hours.
I am interested in distribution or wholesale services Where can I learn more?
Email us at: office@differentpharm.com. Or call us on: +359 887 555 787.
When will my order be shipped?
Look at the conditions in the "Delivery" page.
Is my relationship with Differentpharm.com secure?
Yes, your connection to Differentpharm.com is secure via SSL. You can confirm this by clicking the padlock shown on most browser address bars. See the image below for reference:
100% SSL SECURE
Do you have a physical store where I can shop?
Unfortunately, Different Pharm does not currently have a physical store.
Do you test your products?
Yes, we test all our products. We don't skip batch tests, as is the standard in much of the industry.
How do you choose your suppliers?
Every new supplier we work with has to go through our selection programme. It consists of initial discussions. We then discuss the specific products we want to work on with them and look at their scientific data to ensure they can meet our stringent specifications. We then move on to analytical testing of samples in a third independent laboratory. The raw material must be of the highest quality and meet our strict specifications. If these tests are passed, then we move on to the production phase. Another requirement is that suppliers can meet our production volumes and deadlines, as well as maintain a stable supply.
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